
鼎文公職 解題
鼎文公職 解題
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《公職、國營事業、證照》
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三、【擬答】
To be a public servant of the 21st century, being faced with numerous tough challenges is inevitable.
As we all can be aware of, 21st century is a rapid-changing time period with varied new phenomena rising, the
environment—of the society or the work place, is no longer that steady or smooth, to compare with it in the past. In addition,
the core of a job description for a public servant should be concentrating on serving the public, to accomplishing this, one of
the basic requirements for being a capable public servant is to be equipped with practical skills such as skillfully
communication techniqu es and the ability of flexibly dealing with contingency.
Possessing skillful communication techniques means being able to handle a dispute or a controversial even t in a calm way or
even make it a win-win situation. Take the documents transmission as an example, directly and clearly pointing out the key is
as important as obtaining mutual concession. Issuing and receiving formal documents internally or externally are routine
works, as a skillful public servant, a efficient job completion is not only about make the work done, but make the work right.
To be honest, a public servant can just do his/her job effectively, yet to serve better the country or people, doing his/her job
efficiently is necessary.
When it comes to the aspect of dealing with unexpected incidents wisely, a public servant has to be prepared well on a daily
basis. A public servant who is capable of tackling with contingency is a true problem solver, and problem-shooting is
particularly crucial in this changeable and even sometimes bumpy environment. Incident occurs with no reason, in view of
this, the practice of drills and exercises is a necessary know-how that all government units need to implement into training
materials for public servants.
Not only public but also the government wish to have a better society to live, a healthy organization brings effective teams
for backing up the public. To devote the p ublic and better serve the coun try, public servants ha ve to have a higher exp ectation
for themselves—that is the benefit of the public.