臺師大來校交換生滿意度調查表

Satisfaction Survey for Exchange Student (June 2010)

National Taiwan Normal University

親愛的來校交換生，大家好，時間過得很快，轉眼間各位同學已完成師大的交換課程，即將返國。我們由衷希望師大的學習經驗讓您留下了美好回憶，也希望您可以撥冗填寫以下問卷，協助我們提升師大的各項服務。

Dear Exchange Students, we hope you had a great stay at NTNU! To help us improve our service, please complete this survey and return it to us at your convenience. Thank you!

基本資料Demographic Information

國籍Nationality: _________________ 性別Gender: Male / Female
交換期間Length of Study: □一學期One Semester □一學年One Year □其他Others ________________

Part A 學習相關Study at NTNU

1. 請問你有選修國語中心的課程嗎? Did you study at Mandarin Training Center?
   □有Yes □無No (若無，請跳至第5題/ If no, please skip to Q5)
   
   
   

2. 你 對國語中心的課程內容感到滿意嗎? Are you satisfied with the courses at MTC?
   □非常滿意Very Satisfied □滿意Satisfied □普通Neutral □不滿意Dissatisfied □非常不滿意Very Dissatisfied

3. 你的中文有進步嗎? Has your Mandarin been improved?
   □非常同意Strongly Agree □同意Agree □普通Neutral □不同意Disagree □非常不同意Strongly Disagree.

4. 對於國語中心課程有其他建議嗎? Any suggestion for MTC?

5. 請 問您有選修師大的一般課程嗎? Did you take regular courses at NTNU?

□有Yes □無No (若無，請跳至Part B / If no, please skip to Part B)

6. 請問你覺得選課流程順利且滿意嗎? Are you satisfied with the process of courses enrollment?
   □非常滿意Very Satisfied □滿意Satisfied □普通Neutral □不滿意Dissatisfied □非常不滿意Very Dissatisfied

7. 請問你有選修哪類型的課程? What kind of courses did you take? (可複選, Choose more than one if applicable)
   □大學部必/選修課Regular courses in department □研究所必/選修課Regular courses in graduate institute
   □通識課General Education □體育課Physical Education □共同科Common Course
   □英語授課Courses taught in English □其他Others _____________________________________________

8. 整體而言，你對老師上課內容感到滿意嗎? In general, are you satisfied with the courses?
   □非常滿意Very Satisfied □滿意Satisfied □普通Neutral □不滿意Dissatisfied □非常不滿意Very Dissatisfied

9. 上課有聽不懂、跟不上的情形發生嗎? Did you have problem to understand the courses due to the language barrier?
   □非常同意Strongly Agree □同意Agree □普通Neutral □不同意Disagree □非常不同意Strongly Disagree.

10. 師大的學生對你友善嗎? Are NTNU students friendly?
    □非常同意Strongly Agree □同意Agree □普通Neutral □不同意Disagree □非常不同意Strongly Disagree.

11. 師大學生有給予你課業上的協助嗎? Do NTNU students help you to understand the class?
    □有Yes □無No

12. 關於師大課程或是師大學生有任何建議? Any suggestion for regular courses offered by NTNU?

Please Turn to Next Page…

Part B 生活相關Living at NTNU

1. 請問你住在學校宿舍或校外? Where did you stay at NTNU?
   □學校宿舍On-campus dorm (不用回答第5-6題/ Please DO NOT ANSWER Q5-Q6)
   □校外租屋Off-campus Flat (不用回答第2-4題/ Please DO NOT ANSWER Q2-Q4)
   
   
   

2. 你 對學校宿舍環境與設備感到滿意嗎? Are you satisfied with the environment and facilities in on-campus dorm?
   □非常滿意Very Satisfied □滿意Satisfied □普通Neutral □不滿意Dissatisfied □非常不滿意Very Dissatisfied
   
   
   

3. 學校宿舍管理員親切且有幫助嗎? Is the dorm receptionist friendly and helpful?

□非常同意Strongly Agree □同意Agree □普通Neutral □不同意Disagree □非常不同意Strongly Disagree

2. 你覺得宿舍費用合理嗎? Is the rent reasonable?
   □非常同意Strongly Agree □同意Agree □普通Neutral □不同意Disagree □非常不同意Strongly Disagree

2. 你 是透過何種管道找到校外租屋? How do you find the off-campus flat? (可複選, choose more than one if applicable)
   □網路Internet □公告欄Bulletin □朋友同學介紹Friends and Classmates □其他Others _________________

2. 自行租屋的過程順利嗎?有無遭遇到任何困難? Do you meet any difficulty while looking for off-campus housing?
   □有，請簡述。Yes, please specify______________________________________________________ □無No

2. 請問你對於辦理ARC或是簽證延長的流程滿意嗎? Are you satisfied with the process of ARC/VISA extension application?
   □非常滿意Very Satisfied □滿意Satisfied □普通Neutral □不滿意Dissatisfied □非常不滿意Very Dissatisfied

2. 你有在台灣生病看診過嗎? Have you gone to hospital or seen doctors during your stay?
   □是Yes ____ 次(how many times?) □否No

2. 加入臺灣的健保制度是有必要的? It is important to join the National Health Insurance Program in Taiwan.
   □非常同意Strongly Agree □同意Agree □普通Neutral □不同意Disagree □非常不同意Strongly Disagree

2. 你有使用過校內以下的設施嗎? Have you used the facilities below? (可複選，Choose more than one if applicable)

□圖書館Library □游泳池Swimming Pool □健身房Gym □健康中心Health Center □資訊中心IT Center

□校車School bus □校園餐廳Campus cafeteria □其他__________________________________________

2. 你對本校提供的設施感到滿意嗎? Are you satisfied with the facilities and overall environment of NTNU?
   □非常滿意Very Satisfied □滿意Satisfied □普通Neutral □不滿意Dissatisfied □非常不滿意Very Dissatisfied

2. 其他建議Other suggestions for living at NTNU?

Part C 關於國際事務處About US (Office of International Affairs)

1. 請問你滿意國際事務處所提供的協助嗎? Are you satisfied with the service or help provided by OIA?
   □非常滿意Very Satisfied □滿意Satisfied □普通Neutral □不滿意Dissatisfied □非常不滿意Very Dissatisfied

2. 你覺得國際事務處所舉辦的活動多樣且有趣。Student activities held by OIA are interesting, fun and various.
   □非常同意Strongly Agree □同意Agree □普通Neutral □不同意Disagree □非常不同意Strongly Disagree

3. 你很高興你來到師大交換，而且過得開心充實。In general, you feel happy to come to NTNU and enjoy your stay.
   □非常同意Strongly Agree □同意Agree □普通Neutral □不同意Disagree □非常不同意Strongly Disagree

4. 返國後會向同學或學弟妹推薦來師大交換就讀? Will you recommend NTNU to your friends or classmates?
   □是Yes □否No

5. 還有什麼特別想說的話嗎? Any other comments or anything specific you GOT TO tell us?

THANK YOU and Have a Safe Journey!!